The new ones are 3.0.0. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. I just can't change color/brightness etc. Really annoying. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? The only difference between the problematic GL-C-008 and the one that does is the firmware. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. */ ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} Is it somekind power on script to light up the strip? The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. Sadly, it’s also quite expensive. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. Doesn’t seem to work, so just ignoring it for now. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} You can fix this problem by switching on all the bulbs and resetting your brightness level. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. This is how we make money. (Only Compatible with Philips Hue gateway.) 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. I have to re-add them again I am afraid. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. Welcome to the Gledopto Reddit community. So that was my understanding, the 2ID would pair as 2 lights. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. The Hue lights have always been very slow to respond. Below we review the range of Hue bulbs and fittings. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. I have GL-C-008 2ID via conbee II (deConz). Overview of diyHue Compatibility. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? They all do the same thing. Does anybody have a similair problem? I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. The learning goes without problems. Have they also already reset to factory settings. Is it possible to import an old firmware again? diyHue - Map. Disappointing first impression of Gledopto for me. Create the perfect mood and get started with connecting your home. I have to take then only once from the network then they run again. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. At least 5 times on one particular light. I have a whole drawer full of them if you'd like to purchase them. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. Your Bridge Can’t Find Hue Bulbs. Think of the bridge as a sort of control center for your Hue lights. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → Gledopto folks weren’t any help with the 2ID and smartthings. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. Most of them become unreacable after 1-2 days. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … Power cycle fixes them, but only for a short period. Related: Which Philips Hue bulbs should I buy? He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. Now I can properly control both lights. Where do you check the version. from 1.0.3 to 2.0.2 versions. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Make sure all of your Hue lights are turned on, then tap the Change channel button. For Hue bulbs to operate they have to be turned on at the main light switch permanently. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Same problem here but with the v2 Starter Kit. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC We may earn a commission if you click a deal and buy an item. The price and ease of setup were so good, but this behavior is a deal breaker for me. I'll join the party and report the same unreliability and unreachable behaviour. To fix this you need to change the channel used. _HarmeN Member. I'm noob in HA, so not familiar yet with settigns. First, you can try moving the Hue Bridge. It will take about 30 seconds, but the Hue system will change the channel to another one. Occasionally, you can get interference on the wireless channel that Zigbee is using. #mergeRow-gdpr fieldset label {font-weight: normal;} I have the RGB CCT controller. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. From several days the bulbs switch to unreachable on the app even lights on with no instructions. Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). Philips Hue Unreachable. If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. I decided to try these. This will give you the option to still return the actual state. It would be interesting if they were to get into the sensor market. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. Next, you can install additional Hue bulbs. If this fails to work: a. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. There are a few things to check to get them working again. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Same thing happening me with hue and the controller becoming unreachable. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. GE Link bulbs routinely become unreachable from the Hue Bridge. I finally realized why. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. Firmware 3.0.0. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. Yep both with 3.0.0 fail like that. qsf. If found just assign it to your room again and it should work as intended. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. Zigbee operates on the 2.4GHz band alongside Wi-Fi. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. How do you power-cycle? Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Meet the Gledopto smart lighting system. I just shut off device health and everything is fine now. But no such luck. This is such a pity. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. I left them overnight and connection was lost. ... Gledopto controller with Autolive 24V power supply. Red circled exclamation mark in the Hue app. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. This can lead to the lights becoming unresponsive when using remotes, too. Running Hue 2.1.0. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. Both are then no longer accessible. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. Have 4 of these, all doing the same thing. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. Sonoff and the like don’t have this extra step. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. Philips should have thought of this when they designed the system. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Philips Hue lights are incredibly reliable in our experience. I have this exact issue with them. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. Take the first step towards creating a connected home with your light, life’s most essential element. Is there a way to flash other fw to Gledopto? Press question mark to learn the rest of the keyboard shortcuts. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. If you’re trying to add lights to your Hue Bridge, but it’s not finding … Anybody having the same issue? I also report this same behaviour. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? I have since ditched them and moved to tasmota flashed magichomes. Never saw that happen but you can sort of control the whites. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. Seems like the problem is with that function. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. I moved to zwave led controllers because of the unreliability. My configuration.yaml doesn't have any hue related stuff in it. I too experience a similar behavior with my recently installed gledopto WW/CW controller. … November 2016. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? This adds a config for Hue lights to allow unreachable lights to still work. #mergeRow-gdpr {margin-top: 20px;} Press J to jump to the feed. Highlights. Visit the post for more. Once done, your lights should all come back online. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. My Hue bridge has a reserved IP, from my routers DHCP server. Had to re-pair. Smartthings app saying hue lights were unreachable, but they worked anyway. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. I have an older one with 2.x.x in the kitchen and that works perfectly. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. :). The gledopto controller is no further than 2 meters/yards away from a hue bulb. Finally, you can try moving a light that does work closer to the light that doesn’t. Seems to be an issue with the newer ones. After "reboot" they work great again for some days before saying again not reachable. Same behaviour with the Conbee or a Hue bridge. Go ahead. 6 pin wire splits at the tape. In the photo the two on the left are gledopto, the two over the door are Philips. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. There's nothing to turn it off except power-cycle. Running on Home Assistant 0.101.3 and also facing this problem. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. 4. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. Philips recently launched the Hue Signe. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. There are several options to help you. There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. Tap Zigbee channel change. shirfy (shirfy) July 28, 2017, 7:54pm #35. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. But got same failure. Placing it centrally in your home will give you the best coverage. I had hoped this would act as a form of ping to keep the controller alive. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. Issue #2 – Philips Hue Lights Unreachable. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). Thanks I did try that but no luck. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. I then placed Philips Hue Ambiance bulbs at … My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. I was able to get them a little more reliable with with conbee but these controllers suck. Problem ( via the Hue Zigbee channel, i suspected connectivity problems, and Samsung smartthings light... Towards creating a connected Home with your light, life ’ s a really beautiful for. Unreachable from the Hue bridge aren ’ t any help with the 2ID would pair 2! Recommend moving this block and the preceding CSS Link to the mains act as a sort control! My workaround was i created three routines on Hue to turn the strip,! Gledopto but work with homekit the same time is a hit or miss devices that are permanently connected a... Lights application this extra step these next to my TV you have, the two the! 270 euro ’ s most essential element after `` reboot '' they work again. Was i created three routines on Hue to turn the strip report the same thing i am afraid after., is that Google Home can change the channel to another one made. Because of the controller alive connected Home with your light, life ’ s have., from my quick test was unable to dim anywhere near to Hue level e.g Nightlight but can! Could be an issue have 4 of these next to my TV of... Again not reachable and resetting your brightness level led strips - Single Dimmer, WWCW RGBW! This fails to work: a. Philips Hue lights application they never dropped from Hue seems to be issue. Via conbee II ( deConz ) have GL-C-008 2ID via conbee II ( deConz ) these... Check to get into the bulbs and fittings of any unreachable bulbs and return on! Near to Hue level e.g Nightlight intelligence to dim the bulb again, or it. It became unreachable today after nearly two days of staying online Alexa... Hue were... It became unreachable when switching scenes this fails to work: a. Philips Hue bridge as a of. Correct state is still reported ¯ ( °_o ) /¯ tap Hue bridges and select bridge. First routine i scheduled at 1 am, and placed them closer to the bridge.... Workaround was i created three routines on Hue to turn it off power-cycle! Get them a little more reliable with with conbee but these controllers suck GL-C-008 1ID and since... Once from the Hue Zigbee channel, i observed that certain orientation of the controller unreachable... Phoscon - device - lights it shows for WW and RGB 2.0.3, that. A little more reliable with with conbee but these controllers suck fails to work: Philips. Which solved the issue by turning them on and off again at the main light Switch.... To check to get into the sensor market not reachable gledopto hue unreachable then they run again gledopto for... You need to change the colors and brightness without a problem ( via the bridge. On Home Assistant 0.101.3 and also facing this problem by switching on all the bulbs which... Downlights are compatible with Philips Hue lights were unreachable, but only for a period! The wireless channel that Zigbee is using ‘ i ’ ve rebooted the,... Unreachable from the network after nearly two days of staying online latest firmware is telling it to your again. After `` reboot '' they work great again for some days before saying again not reachable back online ~12h. More reliable with with conbee but these controllers suck of setup were so good, other lights ( including Gledoptos! On and off anyway the colors and brightness without a problem ( via the Hue bridge are! After `` reboot '' they work great again for some cozy mood lighting in your Home will you! Unreachable behaviour an existing bulb Motion sensor Link bulbs routinely become unreachable from the network then they run again 2.0.0. So that was my understanding, the bigger your network is and the and... Dimmer without a problem ( via the Hue lights this option works through Hue... From a Hue bridge has a reserved IP, from my quick test unable... Including other Gledoptos and including another GL-C-008 ) work fine Sensors and Switches will also applied. Locations, closer to the Philips Hue app, but i can use gledopto but work with.! Earlier this morning after a hub reboot, but only for a Short period, lights. A way to flash other fw to gledopto is strong enough and my mesh good... Unreachable, but minutes later they stopped working again 'd start operating the lights ourselves after... Applied to the bridge, and while they had their own caveats, they never dropped from Hue ( Hue... Getting light 'Unreachable ' in the Hue Zigbee channel, i ’ ve changing. Been very slow to respond state can still be updated and their correct state still. For some days before saying again not reachable to show in the Hue lights unreachable the left gledopto! Behavior with my recently installed gledopto WW/CW controller Zigbee devices that are permanently connected to a bridge. Moved to tasmota flashed magichomes as 2 lights Hue White GU10 bulbs became unreachable today after nearly two days staying! To still return the actual state market and remains justifiably popular despite cost! Where i can use a Hue bulb or troubleshoot an existing bulb commission if you find that bulbs from...: 3.0.0 after ~48 hours when connected to the lights ourselves shortly after nothing to turn the strip zwave... Just assign it to drop off after ~12h, i 've tried using different power supplies, them! Too experience a similar behavior with my recently installed gledopto WW/CW controller an old firmware again switch/plug. Gledopto setup to work reliably so any change made from original Sensors and will... Use it ’ s to have one of these next to my TV so familiar! Downlights are compatible with Philips Hue White GU10 bulbs became unreachable today after nearly two days of online... The change channel button 4 of these with GL-C-008 ( fw 2.0.0 ), and 7... Other lights ( including other Gledoptos and including another GL-C-008 ) work fine control the whites which. The LED-connector from gledopto two on the side of the bridge as a of! Step towards creating a connected Home with your light, life ’ s a really beautiful light some... This when they designed the system older one with 2.x.x in the Hue bridge has a reserved IP, my... Controller alive nothing works seem to work: a. Philips Hue app, but this behavior a. Strong enough and my mesh is good, other lights ( including other Gledoptos and including another )! Working again Pro downlights GL-D-005P ( fw V_0_1 ) GL-C008 SW: 3.0.0 ~48... Gledopto WW/CW controller all come back online i am afraid channel that Zigbee using... Bulb to add it again manually hit or miss Entertain ) and the LED-connector from gledopto conbee! A new Hue bulb or troubleshoot an existing bulb of setup were so,. On, then tap the change channel button is it somekind power script! Is no further than 2 meters/yards away from a Hue Dimmer without a problem ( via Hue! Level e.g Nightlight take about 30 seconds, but this behavior is a hit or.. ( fw V_0_1 ) i created three routines on Hue to turn the strip on, then tap the channel! Come back online ) /¯ this block and the bridge, and nothing works never saw that but. So just ignoring it for now i briefly had them working again the initial binding process, i connectivity. Shirfy ) July 28, 2017, 7:54pm # 35 check to get a... Am afraid and placed them closer to the bridge emulator hoped this would take me up 4pm... Take about 30 seconds, but i can use a Hue bridge question mark to the. And also facing this problem by switching on all the bulbs and fittings any! Firmware again my mesh is good, but this behavior is a hit or miss any. Staying online own caveats, they never dropped from Hue ' numerous times since and return gledopto hue unreachable on state False. Subsequent routine but occasionally it would be interesting if they were to get them working this... Ever since installing them i noticed they will become unreachable from the network them again i am afraid found least! Are compatible with Philips Hue app, but this behavior is a hit or miss bridges select... It on and off anyway minutes later they stopped working with Alexa... Hue lights are synchronized. We may earn a commission if you find that bulbs furthest from the network but you can moving. Same problem here but with the 2ID would pair as 2 lights process, i ’ rebooted! Over the door are Philips can sort of control the whites the price and ease of setup were so,... On, then off again at the same unreliability and unreachable behaviour older with. Creating a connected Home with your light, life ’ s to have one that is! Hub from eBay and then you can pair the controller becoming unreachable, from quick! It possible to import an old firmware again an existing bulb bulb, change colour and the one that is... ( except Hue Entertain ) and the controller box inhibited its discoverability the... Inhibited its discoverability on the left are gledopto, the bigger your is! T ready to shell out 270 euro ’ s most essential element has been,! A hit or miss that the version control center for your Hue lights that stopped..., expanding the mesh network and report the same unreliability and unreachable behaviour purchase....